The Collection Is Closing - These Models Won't Come Back ◆ Buy 1, Get 1 Free - Keep One, Gift One ◆ Free Worldwide Shipping - On Every Order ◆ Once They're Gone, They're Gone - No Restock ◆ The Collection Is Closing - These Models Won't Come Back ◆ Buy 1, Get 1 Free - Keep One, Gift One ◆ Free Worldwide Shipping - On Every Order ◆ Once They're Gone, They're Gone - No Restock ◆

Original and Authenticated Product

Refund policy

Return & Refund Policy

At LONGLUX, customer satisfaction is our priority. If you are not fully satisfied with your order, you may request a return within 30 days of receiving your item.

To be eligible for a return, the item must be unused, in its original condition, and returned with the original packaging and tags intact.

To start a return, please contact us at support@longluxstore.com with your order number.

Returns are free of charge for defective items or change-of-mind requests. We do not charge restocking fees.

Once your return is received and inspected, we will process your refund to the original payment method. Please allow up to 7 business days for the refund to appear in your account, depending on your bank or payment provider.

We do not offer direct exchanges. If you would like a different item, please return the original product for a refund and place a new order.

Piece 087/500

Received one of the final 500 — signed by hand.

Arrived exactly as promised. Sealed wooden case with wax seal. The certificate signed by Vasseur is a detail I didn't expect. This doesn't feel like a purchase — it feels like an experience.

Verified

The weight on the wrist tells you it wasn't factory-made.

I expected something reasonable for the price. What arrived was genuinely impressive — the case has heft and a finish far above its bracket. If Vasseur is really closing, I understand why he waited 40 years to discount.

Piece 154/500

Two watches for two sons. One day they'll pass them down.

Used the buy-one-get-one for my two boys. Both arrived in perfect condition, numbered and signed. Two happy sons in this house. One already spoke about giving his to a grandson someday. That's the point, isn't it?

Verified

The Dornell in cognac leather — quietly dignified.

Hesitant about a warm strap. It's not loud — the cognac against a white shirt is the discreet Old World look I wanted. Nothing shouting. Delivered in 9 days to France. The wooden case earns its shelf space alone.

Verified

Owned expensive watches. This one reminded me why craft matters.

I have five-figure collector's pieces. The Longlux reminded me why this design language never went out of fashion. Clean, honest, precise. On the wrist it reads as intentional — where old-money watches quietly live.

Verified

Bought it as a gift. He hasn't taken it off since.

Ordered it for my partner's 40th. Fast delivery, discreet packaging, impeccable inside the wooden case. He asked where I found it and I told him about the atelier closing. Now I'm quietly planning one for myself.

Piece 213/500

Watching the movement turn — that's the whole story.

The skeletonized dial reveals the calibre in a way most watches never let you see. Watching the balance turn on the wrist is a small daily pleasure. BOGO made it easy to grab a Dornell for my father. He wrote me next day.

Verified

Three weeks in. It's already part of me.

Three weeks of daily wear and the Longlux is part of my morning. Proportions are right, the dial reads in any light. Longlux clearly designed for people who wear their watches — not glass cabinets. I get why Vasseur never rushed a piece.

Verified

My husband doesn't take it off. Already ordered our son's.

Bought it for our anniversary. He's worn it every day since. Build quality surprised both of us — the strap, the case, the way it sits. We also gave one to our son. That's how Chapter II lands: two watches, one legacy.

Piece 018/500

Fifteen years collecting. This one earned a shelf spot.

I've collected mechanical watches for fifteen years. The Openworked Vasseur sent carries the old-world signature — case curvature, finished chamfers, deliberate dial. Beautifully done. Exactly what I wanted when I read about the closing.

Verified

Finally, watches that match the way I dress.

Most watch houses feel cold or too focused on maximalist luxury. Longlux understands the quiet-luxury aesthetic — they arrive with a considered air, photos match exactly what you unbox. Ordered two. Will order more before it closes.

Piece 087/500

Received one of the final 500 — signed by hand.

Arrived exactly as promised. Sealed wooden case with wax seal. The certificate signed by Vasseur is a detail I didn't expect. This doesn't feel like a purchase — it feels like an experience.

Verified

The weight on the wrist tells you it wasn't factory-made.

Piece 154/500

Two watches for two sons. One day they'll pass them down.

Verified

The Dornell in cognac leather — quietly dignified.

Verified

Owned expensive watches. This one reminded me why craft matters.

Verified

Bought it as a gift. He hasn't taken it off since.

Piece 213/500

Watching the movement turn — that's the whole story.

Verified

Three weeks in. It's already part of me.

Verified

My husband doesn't take it off. Already ordered our son's.

Piece 018/500

Fifteen years collecting. This one earned a shelf spot.

Verified

Finally, watches that match the way I dress.

Rated 4.9 / 5 based on 12,847 verified reviews. Showing our 5‑star reviews.

Frequently Asked Questions

Everything you need to know about the offer, shipping, returns and warranty.

How does the Buy 1, Get 1 Free offer work?

Simple: add any 2 watches to your cart and you only pay for one. The second watch is applied completely free — no code required. The free watch is always the lower-priced of the two.

Can I choose two different models?

Absolutely. Mix any two models from the collection — they don't have to match. Keep one for yourself and gift the other, or build the perfect pair. Once a model sells out, it won't be restocked.

What is included with my order?

Each Longlux watch arrives in a premium presentation box together with a user manual — ready to wear or to gift. With this offer, you receive both watches packaged with the same care.

How long will it take to receive my order?

Orders are processed within 1–2 business days. We offer free worldwide shipping, with delivery typically taking 7–12 business days depending on your location. You'll receive a tracking link as soon as your order ships.

What if I don't like it? Returns & warranty

Every Longlux watch is covered by a 1-year warranty. If something isn't right with your order, reach out to our support team and we'll make it right. Shop with confidence.

Longlux Customer Care. Available Monday to Friday, 9:00 AM – 6:00 PM.

We typically respond within 24 hours to all inquiries.

Need help? Contact our Support Team

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Refund policy

Return & Refund Policy

Frequently Asked Questions